Question 1

How do I manage my new extensions?

Accepted Answer

1. Do not add heavy oils. This will end up weighing down the hair and the hair will become stiff.
2. Wash with cold or warm water, never hot.
3. Wash extensions every 2 to 3 weeks to maintain the cleanliness and brilliance of the hair.
4. Do not over process hair. This means you should only do up to 2 color processes on the hair. An example of this is 1 process of bleach on natural colored extensions and a follow up dye to acheive the desired results is acceptable. Do not leave any bleach, dye, or color remover on hair for longer than 1 hour.
5. Brush hair from bottom to top to avoid breakage.

Question 2

What is the difference between a closure, frontal, and a 360 frontal?"

Accepted Answer

A closure is the smallest hair piece that can be used to create the look of a part on any location of the scalp. Sizes vary from 5x5 inches to 6x6 inches when available. These are the easiest hair pieces for begginners to use compared to the frontal and the 360 frontal. However, once it is sewn down, the places you can wear your part at are limited. 
 
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A frontal is similar to a closure but extends from ear to ear. This gives the ability to create multiple parts along the hair line. The frontal may be used to create regular parts or achieve a half ponytail or cornroll hairstyle. The frontal is for those customers who are more comfortable in their hair dressing skills compared to the basic closure. Sizes vary from 13x4, 13x5, and 13x6 when available. Becuase the frontal streches from ear to ear it has to be custom plucked and cut to fit to the customers scalp and achieve a more realistic look. It may be difficult for the average person to install this and create baby hairs for everyday wear. A strong gel or a wig glue should be used to secure the lace to the scalp. If you do not have experience with the frontal, it is highly suggested that you go to a salon to have it installed. 
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 A 360 frontal is similar to the frontal but wraps around the entire peremiter of the hair line from front to back. This can be used to create an up-do or ponytail with your extensions. It may be difficult for the average person to install this to recreate the entire hair line. A strong gel or a wig glue should be used to secure the lace to the scalp. If you do not have experience with the 360 frontal, it is highly suggested that you go to a salon to have it installed.

Question 3

Are the knots bleached on your units?

Accepted Answer

Yes! The knots are bleached on our custom units. These include the wigs with given names such as: Tonia, Gloria, and so on. This does not include full lace wigs or closures and frontals sold seperately for the purpose of providing all customers with the freedom to choose wheather or not to bleach knots. 
 
The purpose of bleaching knots it to hide their appearance, which hides the lace a bit more.

Question 4

Do you accept hair from customers to make custom units?

Accepted Answer

No. Custom units are only created with signature Glory Hair extensions.

Question 5

How do I know what size custom unit to buy?

Accepted Answer

There is a size chart under every custom unit product description. You may use a flexible measuring tape to measure the circumference and from forhead to the nape of the nack as depicted below:
 
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Question 6

What is the difference between Virgin hair and Raw Indian extensions?

Accepted Answer

Virgin hair is non harshly steam processed to hold a specific texture such as silky straight, body wave, deep wave, and etc. Other textures include: loose wave, italian yaki, and etc.This hair originates fron China and is less expensive than Raw Indian. With proper care Virgin hair can last up to 2 years and has more variety of textures than Raw Indian.
 
Raw indian Hair is completely unprocessed and comes from 1 donor. The wavy and straight textures occur naturally, are very soft and hold more curls. For this reason the Raw Indian hair is slightly more expensive compared to the Virgin hair options. Raw Indian hair can last for at least 3 or more years but only comes in the straight, wavy, and curly texture.

Question 7

What kind of cap is used to construct your custom units?

Accepted Answer

A lace cap is used for the construction of custom units to allow ventilation for air to reach the scalp.

Question 8

How do I secure my wig?

Accepted Answer

All wigs have combs and streatchy bands that can be secured to the nape of the neck. You may also invest in a strong gel or wig glue to secure lace to scalp. Long cuved bobby pins also provide a glueless option to secure wigs. 
 
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Question 9

What is the processing time for orders?

Accepted Answer

2-3 business days for all bundles, closures and frontals, and full lace wigs and 4-7 days for the construction of custom units

Question 10

How soon will my order be shipped out?

Accepted Answer

Items are shipped within 3 business days for all bundles, closures and frontals, and full lace wigs and 7 days for the construction of custom units. Delays in shipping will be properly communicated and if not satisfied, a full refund is available once unwanted hair is recieved by mail from the customer.

Question 11

How do I manage my mink lashes?

Accepted Answer

1. Mink lashes should be removed and washed with warm water after each use.
2. Oil and shampoos may be used to remove glues and wash excess makup off mink lashes. 
3. Lashes should not be covered and should be left out to air dry to maintain shape and lushness. 
4. A spoolie may be used to brush lashes while cleaning and after they are dry. 
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